Maximize Room Pickups! With our Industry-First Scheduling Reports
Book Your Block understands the impact of short-notice tournament game schedule releases, which can result in last minute hotel modifications and frustrated teams and hotel partners. To alleviate these challenges for event operators, guests, and hotel partners alike, we've developed an innovative scheduling report. This report clearly outlines daily room pick ups over the event dates, empowering event operators to make informed game-planning decisions and preempt potential disruptions.
Industry-First Scheduling Report
Our scheduling report is emailed to event operators twenty-one and ten days before the event start date, presenting each team's bookings by night. This one-of-a-kind data enables event operators to plan games with minimal disruptions to
hotel stays. By aligning game schedules with team check-ins, they can avoid scenarios where last-minute modifications from guests lead to hotel issues. Many hotels enforce minimum stay requirements, and the inability to adjust arrival dates can frustrate guests whose booking dates don't align with their tournament game times.
Understanding the Impact
One of our current event organizers reflects on a time when they did not align game schedules with team check-ins. The fallout was significant – it resulted in financial losses and left guests and hotels disgruntled due to last-minute cancellations. However, ahead of their next event, we provided them with our Scheduling Report. With this tool, they enhanced relationships with hotel partners, avoided team complaints, and optimized room occupancy for increased revenue.
Industry Leadership and Strategic Asset
While some disruptions are inevitable, Book Your Block is committed to pioneering the industry by swiftly troubleshooting issues and consistently offering innovative solutions. The scheduling report serves not only as a planning aid but also as a strategic asset that helps event organizers foster long-term partnerships and build trust with hotels.
The Benefits Were Clear:
Prevention of Revenue Losses: The Scheduling Report safeguarded against revenue downturns caused by last-minute cancellations. By aligning schedules in advance, the event organizer ensured consistent occupancy rates and maximized revenue for hotel partners.
Long-term Partnership Strengthening: Minimizing disruptions and maintaining reliable occupancy rates helped the event organizer build enduring relationships with hotel partners. Reliable scheduling fostered trust, paving the way for improved cooperation and future opportunities.
Happy Guests: Teams experienced fewer cancellations and no last-minute scrambling. More time to get excited for the event!
Streamlined Communication: The Scheduling Report reduced unnecessary calls and inquiries regarding reservation changes. This streamlined communication benefited both the organization and hotel partners.
Thanks to Book Your Block's Scheduling Report, they transformed their event management process, moving from reactive problem-solving to proactive planning, ensuring smooth operations and satisfied stakeholders. This success story became a testament to the power of our innovative solutions in event management.
Ready to get started? Click the button below to schedule a call with us today!
EVENT HOUSING MADE SIMPLE
We are a distinguished event hospitality company revolutionizing tournament hotel bookings with innovative solutions.
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Industry First Instant Response Platform Enhances Customer Service
Book Your Block has leveraged its expertise in technology to revolutionize customer service in the hospitality industry. Our Instant Response Platform, the first of its kind within the lodging sector, ensures that 80% of guest calls are resolved within 180 seconds. By integrating advanced technology and proven customer service practices, we ensure hotel guests receive quick and thorough support for their inquiries.Our Instant Response Platform represents our latest commitment to delivering an exceptional booking experience by offering immediate answers and expert guidance to our guests.
Using our technology, our dedicated customer service agents can send personalized communications to guests. Whether it's
reservation modification instructions, deposit and cancellation policy reminders, or links to update credit card information, we’ve got it covered. This ensures all guest inquiries are resolved rapidly and efficiently.
Online Help Center
For round-the-clock customer service for guests or group leaders, also check out our Online Help Center. It addresses 98% of inquiries with detailed responses to our frequently asked questions. The Help Center ensures 24/7, 365-day access to quickly resolve reservations, offering instructional videos and screenshots for guidance. If the Help Center doesn’t resolve your issue, you can provide us with the details, and a representative will contact you promptly.
Individual Dashboard
We also provide each guest with an individual dashboard that offers a seamless and user-friendly experience, allowing you to access and manage your reservation without the need to log in. This innovative feature gives you a comprehensive view of your booking details at a glance, making it easier than ever to stay informed and organized. From viewing reservation dates and times to checking specific booking details, everything is readily available. Additionally, you can easily request further information directly through the dashboard, ensuring you have all the support you need.
Transforming Hospitality with Swift and Effective Solutions
"Book Your Block, are committed to transforming customer service in the hospitality industry through our cutting-edge technology. Our innovation ensures our guests receive swift and thorough assistance, enhancing their overall experience. Prioritizing customer satisfaction is at the core of our mission, and we continuously strive to set new standards in hospitality service," said our CEO, Mark Shearer.
Got a question about your booking? We're ready to assist! Contact us at 973-814-4308 or guestdocs@bookyourblock.com
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EVENT HOUSING MADE SIMPLE
We are a distinguished event hospitality company revolutionizing tournament hotel bookings with innovative solutions.
JOIN OUR MAILING LIST
Seamlessly Submit Your Event Lodging Needs
Book Your Block is proud to offer an onboarding process designed to be incredibly simple and user-friendly. This allows rights holders to instantly submit their event lodging requirements. Whether you're an event operator coordinating accommodations for tournaments or a member of our Group Travel Made Simple programme traveling to events, we have the solution.
Simple and User-Friendly Onboarding Process
You can quickly submit your event details, including, venue, event dates, anticipated team registrations, Stay-To-Play policy, preferred room types and housing goals, using one easy link. Our form is completely customizable to fit the specific needs of your event and housing requirements. This flexibility
enables us to gather comprehensive data tailored to each event's unique circumstances, ensuring every sourcing experience is smooth and efficient.
Efficient and Error-Free
While other lodging companies still use manual forms, risking slow, awkward, and mistake-prone processes, we've made things fast, simple, and error-free. For future events, our system will remember and automatically input your data, making the process even more efficient. For example, if you choose to use a venue you have used prior all relevant information will seamlessly propagate into the new submission.
CEO's Commitment to Simplified Event Planning
As our CEO, Mark Shearer, emphasizes, 'Book Your Block, our mission is to make event planning as effortless as possible. We've designed our platform to be intuitive and user-friendly, ensuring that every step from submitting event details to finalizing hotel bookings is seamless. Book Your Block not only simplifies the process but also ensures that we consistently deliver the highest standard of tournament lodging solutions.'
The Full Hotel Sourcing Package
Once you submit your event details, we handle everything else! Using advanced mapping technology, we identify nearby hotels that match your specified brands, amenities, and price points. Our innovative sourcing software then digitally sends event details directly to hotel sales managers via electronic RFPs. This streamlined process ensures that hotels receive comprehensive information about your event, including the room blocks required and the business opportunity, enabling them to make informed business decisions regarding partnership opportunities.
Competitive Hotel Partnerships
By enhancing this data, we make your event lodging requirements highly attractive to hotels, expanding your pool of potential partners. The hotels also guarantee a Lowest Available Rate parity, ensuring that the brand will not sell a lower group rate over the event dates. This not only simplifies the hotel selection process but also ensures the guests receive the lowest available rate at the hotel.
Client Testimonial
As expressed by one of the rights holders, 'Book Your Block makes it incredibly simple to submit our tournament lodging requirements. Whether specifying room types, or outlining our housing goals, everything is streamlined into one easy process. It's a relief knowing that once we hit submit, they take over and deliver on sourcing the hotel brands our teams are seeking.'
Ready to get started?
Click the button below to schedule a call with us today!
EVENT HOUSING MADE SIMPLE
We are a distinguished event hospitality company revolutionizing tournament hotel bookings with innovative solutions.
JOIN OUR MAILING LIST
The Future of Event Lodging is Here
Book Your Block is revolutionizing the way youth sports event organizers manage accommodations. We offer a fully managed event lodging solution, combining innovative technology with best practice hospitality services to deliver an exceptional experience for both organizers and attendees.
The best bit? Our services are complementary and provide a solution that would otherwise demand your time, effort, and finances.
Streamlined Hotel Sourcing
Our cutting-edge hotel sourcing, RFP, and contract processes guarantee unbeatable rates, extensive room options, and prime locations near event venues. Our hotels commit to the Lowest Available Rate parity, ensuring that no lower group rate will be offered by the brand over the event dates.
Lodging Data Capture
Book Your Block’s streamlined onboarding process includes access to an online platform to efficiently receive event lodging data from tournament operators. Our system remembers your prior data submissions, making it even easier to populate data for future events.
API Integrations
A key part of our top-tier lodging program is that we integrate with any event registration platform. Using advanced API technology, webhooks, and data processors, Book Your Block swiftly receives team data, ensuring instant communication with all registered teams.
Customized Booking Sites
With our user-friendly booking platforms, group leaders can easily compare and handpick hotels, reserve rooms hassle-free without upfront costs, and streamline the communication of booking details to families.
This solution allows athletes to stay together at the same central hotel during events, fostering family connections, friendships, and enhancing the overall tournament experience.
CONTACT US TODAY
Book Your Blocks offers a turnkey event lodging solution, making it easier than ever to take control of your event housing. Have questions or want to learn more about our features and services? Schedule a call using the button below.
EVENT HOUSING MADE SIMPLE
We are a distinguished event hospitality company revolutionizing tournament hotel bookings with innovative solutions.
JOIN OUR MAILING LIST
Manage your stay-to-play violators
Book Your Block is revolutionizing the way youth sports event organizers manage accommodations. We offer a fully managed event lodging solution, combining innovative technology with best practice hospitality services to deliver an exceptional experience for both organizers and attendees.
The best bit? Our services are complementary and provide a solution that would otherwise demand your time, effort, and finances.
Streamlined Hotel Sourcing
Our cutting-edge hotel sourcing, RFP, and contract processes guarantee unbeatable rates, extensive room options, and prime locations near event venues. Our hotels commit to the Lowest Available Rate parity, ensuring that no lower group rate will be offered by the brand over the event dates.
Lodging Data Capture
Book Your Block’s streamlined onboarding process includes access to an online platform to efficiently receive event lodging data from tournament operators. Our system remembers your prior data submissions, making it even easier to populate data for future events.
API Integrations
A key part of our top-tier lodging program is that we integrate with any event registration platform. Using advanced API technology, webhooks, and data processors, Book Your Block swiftly receives team data, ensuring instant communication with all registered teams.
Customized Booking Sites
With our user-friendly booking platforms, group leaders can easily compare and handpick hotels, reserve rooms hassle-free without upfront costs, and streamline the communication of booking details to families. This solution allows athletes to stay together at the same central hotel during events, fostering family connections, friendships, and enhancing the overall tournament experience.
LEARN HOW WE CAN HELP YOUR BUSINESS
EVENT HOUSING MADE SIMPLE
We are a distinguished event hospitality company revolutionizing tournament hotel bookings with innovative solutions.
JOIN OUR MAILING LIST
Stay Together, Bond Stronger & Foster Team Unity
Fostering team unity is essential to the tournament experience, and a critical element of this is spending time together off the court. Staying in a central hotel facilitates this by creating a social environment allowing bonds to forge beyond the competition.
Here are some key advantages of promoting lodging as a team:
Strengthening Team Bonds
When teams stay together, it becomes easier to communicate, celebrate victories, and provide support during challenging times. This close-knit environment fosters a sense of camaraderie and belonging. Selecting a central hotel fosters family connections, friendships, and enriches the overall tournament experience
Performance
Traveling and staying together significantly enhances team morale. When team members spend more time together, it builds trust and understanding, which can translate into better performance during the tournament. The shared experiences off the field ultimately contribute to future sporting success.
Networking
Staying in a group block provides excellent networking opportunities, allowing athletes, coaches, and families to interact in a relaxed environment. These connections foster the sharing of valuable insights, tips, and experiences, enriching the overall event and creating potential future collaborations.
Book Your Block understands that being part of a sports team is about community. That's why we prioritize sourcing hotels with amenities such as indoor pools, basketball courts, BBQs, and more, creating a space where team members and families can enjoy a variety of activities together.
Booking through Book Your Block not only brings these benefits but also ensures a successful experience, making teams eager to return next year.
Our winning formula lies in offering a simple solution for group leaders to secure a block of rooms at the same discounted rate for all families. Our communications channels allow them to easily relay hotel booking instructions to families, ensuring a smooth and stress-free experience every step of the way.
Group bookings also mean significant cost savings. Hotels, confident in repeat business, offer lower rates and larger blocks at top properties, ensuring the best accommodation and price.
Schedule a call with us today to learn more about how we handle all your hotel needs at no cost to you.
EVENT HOUSING MADE SIMPLE
We are a distinguished event hospitality company revolutionizing tournament hotel bookings with innovative solutions.
JOIN OUR MAILING LIST
Event rained out? No problem with "INSTANTCANCEL!"
# Q: What specific pain point led to the creation of “InstantCancel!”?
The concept for “InstantCancel!” was born out of a personal experience that vividly highlighted the need for an efficient event cancellation system. Picture this: 8 much-anticipated youth sports events had to be abruptly called off due to a sudden storm.
This meant a huge amount of communications at scale were needed to be sent out manually by our team notifying every involved party—guests, group leaders, and hotels—while also providing clear instructions for the next steps on how to cancel hotel rooms.
This challenging experience underscored the necessity for a streamlined solution, inspiring the creation of “InstantCancel!”
Q: How did this experience shape the development of InstantCancel!?
We realized the urgent need for a more efficient method to promptly inform all stakeholders and offer clear guidance during unexpected event cancellations.
Our primary goal was to ensure alignment among all parties involved, followed by automating the notification process to ensure timely and precise information reaches every guest in the event of a cancellation. Book Your Blocks approach aims to expedite cancellations and minimize disruptions. By taking proactive measures, we aim to prevent penalties for families as much as possible.
Book Your Block offers the leading solution with concise cancellation instructions, significantly reducing stress for all stakeholders. We can seamlessly communicate with hundreds of hotels, group leaders, and thousands of guests within minutes of notification, and our technology is designed to scale efficiently.
Q: How does “InstantCancel!” benefit guests, group leaders and hotels?
We send cancellation instructions immediately to guests, as timely action is crucial due to booking policy terms. Prompt communication with guests ensures clarity and minimizes confusion.
It is imperative that the group leaders are also aligned with the protocol. So “InstantCancel!” also communicates the cancellation notice to them too.
Group leaders' awareness is key, as they need to reinforce to their members the importance of canceling as soon as possible.
It is also crucial for hotels to be promptly informed about an event cancellation. This enables them to make efforts to re-sell the rooms. Proactive communication not only prevents confusion when guests reach out to the hotel but also with early notice, hotels are more inclined to waive fees and penalties, as they have had more time to re-sell their rooms.
Q: Is there anything we can do to avoid penalties for cancellations?
It’s important to understand that every hotel and event is unique, and so each cancellation will be handled individually.
At Book Your Block, we follow a cancellation protocol where we contact hotel partners to request waivers on any penalties imposed on guests. Many hotels collaborate with us and waive the 1-night stay penalty. However, hotels retain the right to enforce their terms and conditions.
Guests stand a better chance of having this penalty waived if hotels have enough notice to resell the rooms. Therefore, the priority is to cancel and inform the hotels as soon as possible. Rightholders can assist in this process by giving official notice as soon as they know.
To provide additional peace of mind, we offer travel insurance at the time of booking. This insurance can cover various unforeseen circumstances that might lead to a cancellation, such as illness, emergencies, or other unexpected events. This option adds an extra layer of protection, making the booking process more secure.
Guests also stand a better chance of avoiding penalties if they have booked within the group block rather than through direct booking, as we have developed relationships with our hotel partners, meaning they are more likely to work with us on a resolution.
We are excited about this feature and hope that you are too! Schedule a call using the button below if you are interested in finding out more about how we offer a fully managed event housing solution…